Covid-19 Extra Measures

After the strangest and most uncertain time in our 12 year history, we are very pleased to finally welcome you into Grounded. We’ve worked hard to ensure that our customers and team are safe, which is our priority. 

We must ask that any customer that displays any Covid-19 symptoms to be please refrain from dining with us. Please stay seated in the restaurant as much as possible, our front of house staff will be able to get anything else you need. 

Below are the list of measures that we currently have in place, we’ve adapted the way we operate to ensure that our customers are having the best and safest experience possible. If you feel uncomfortable, please get in contact and discuss with us.  

  • Single households are only able to sit together at a table 

  • Customers must wear a mask when entering and keep the mask on until seated at their table. All our staff will also be wearing masks. 

  • Our ordering system is now table service only, our front of house team will greet you at the door and take you to a table. Where we you will be given paper menus and your order will be taken at the table. 

  • Please use the NHS track and trace when you arrive, we can take customer details manually for track and trace if you don't have the app. 

  • We can only serve alcohol to a customer with substanial meal and last orders for alcohol can be placed before 10pm 

  • Please follow the one way system and 1metre social distancing that has been clearly laid out on the floor in all cafes  

  • Use the antibacterial hand gel provided at the entrance

  • All tables and chairs are wiped after every customer 

  • We have changed the table layout to accommodate one meter plus social distancing 

  • All condiments have been removed from the tables and will be given to you with your cutlery when you order your food 

  •  We are taking cash and card payments. 

  • We encourage our staff to regularly sanitise with antibacterial gel and wash their hands 

 

Thank you for all your support. We really appreciate all your custom and support during these challenging times.